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Work from Home Customer Relations Associate Job for Pier 1 Imports

If you live in Texas and like home décor, check out this work from home Customer Relations Associate opportunity from Pier 1! The company is hiring both full-time and part-time associates. The biggest caveat is that you need to live in Tarrant, Parker, Wise, Ellis, Denton Johnson, Hood, or Dallas counties.


Pay starts at $12.50 per hour, and of course you get to save on gas money and professional wear since you'll primarily be working from the comfort of home. The position involves providing excellent customer service and assuring that all service levels are met. You'll upsell and cross sell products to the customer, so you should stay abreast of Pier 1's current inventory. Identify any trends and opportunities for improving customer experience. For example, if you notice there are issues with delivery or the website, and then communicating this information to the appropriate channels. Miscellaneous projects may also be required.


You should have strong verbal and written communication skills, be adaptable, and detail-oriented. You'll need high speed internet and a distraction-free workspace at home. Pier 1 will provide you with the computer equipment and headset you'll need for the job. It's necessary that you be open to weekend availability. Experience in customer service and/or sales is required, and you'll need to occasionally work in the corporate office in Forth Worth.


Mandatory training dates include August 6th through 24th, Monday through Friday, from 10:00 AM until 4:30 PM. Otherwise, hours of operation are Monday through Friday 7:00 AM to 9:00 PM, Saturday 8:00 AM to 9:00 pm, and Sunday 10:00 am to 6:00 PM. Between November and mid-January, Pier 1 has expanded hours of operation due to the holiday shopping season.

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