Alexa's New Update Informs Users When She's Learnt Something New!

By Kate Hadley — Published August 07, 2018

Alexa's New Update Informs Users When She's Learnt Something New!

The saying goes that you can't teach an old dog new tricks, however, what about AI voice assistants? For a while now, voice assistant devices have been used to gain accurate answers to general queries. On the whole, this method of accessing information is pretty unflawed however there are always exceptions. In the past, when Alexa didn't know the answer to a question, she would say something like "I don’t know that, but I'm always learning," or "I can't find the answer to the question I heard."

With Amazon's Alexa, there is now a new feature which Amazon is calling the "Answer Update." Whereas before if Alexa was unable to provide an answer to a question, it would more often than not remain unanswered. Now, Alexa is able to notify you when the AI voice assistant has an answer to a previously unanswered question.  

This development is also a way for customers being able to utilize Alexa's Knowledge Graph which is quickly improving.  This is the database in which all general knowledge facts are stored in order for Alexa to access information to answer users' questions. In addition, it is an attempt to compete with Google whose voice assistant has access to Google's almost limitless search engine which gives it an advantage against other AI voice assistants on the market. Although the new feature doesn't sufficiently match the amount of knowledge available to Google customers, it does, however, reduce the chances of Alexa users switching over to Google Assistant any time soon. Although Alexa seemed to pave the way for AI voice assistants, Google has been catching up so Amazon needed to up their game in an attempt to stay ahead.

The Answer Update feature will be available to Alexa devices over the course of the next week and will apparently be released in waves and will be offered randomly to customers. If you want to see if your Alexa supports this new feature, all you need to do is say "Alexa, turn on Answer Update."


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